Terms & Conditions
Policies
- Deposit Policy:
All reservations will have a deposit of one night’s room and tax charged 3 days in advance of the arrival date.
- Cancellation Policy:
If cancelled within 3 days of arrival, the deposit will be collected as the cancellation fee. In the event of a “no show” the entire amount of your reservation will be charged to the credit card on file. Special promotions and offers may have different cancellation policies.
- Dog Friendly:
Hotel Anthracite is a dog friendly property and does charge a one-time fee of $50. Restrictions may apply, please call property for further information.
- Smoking Fee:
For the safety and well-being of our guests and staff, our entire campus is smoke-free, including vaping or e-cigarettes. If there is evidence (odor, debris, etc.) of smoking in a room, a $250.00 Smoking Charge will be applied.
Rates and Fees
Room Rates vary depending upon type and date of stay. Reservations are subject to 6% Pennsylvania Sales Tax and 7% Local Lodging tax which will be added to the reservation.
- Amenity Fee:
A $10 per night amenity fee plus 6% Pennsylvania Sales Tax will be added to your reservation.
- Cleaning Fee:
At Settlers Hospitality, we’re investing in our team by launching programs that enable our staff to live and play in the community where we work. As part of that commitment your housekeeping service charges are included in your folio. Therefore, any additional gratuities while appreciated, are discretionary. Our per stay cleaning fee is $7.50 plus 6% Pennsylvania Sales Tax and 7% Local Lodging Tax per Guestroom or Suite.
- Settlers Cares Donation:
A $1 charitable donation is added to each guest reservation to support our non-profit, Settlers Cares. The Settlers Cares Foundation was created to help employees or affiliates who are facing financial hardship due to unexpected life events. The goal is to provide short-term, emergency support to employees or eligible dependents.
- Green Lodging Donation:
A $2.00 donation automatically added to each reservation is contributed directly to the Conservancy to support its conservation mission and assure that all the special places, scenic beauty, and outdoor recreational opportunities that bring tourists to the Upper Delaware River region are protected now and every time they visit in the future. Read more.
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Terms & Conditions
Please read these Terms & Conditions carefully before using our website or online booking service. By proceeding with a booking, you agree to be bound by the terms outlined below, which form the basis of your agreement with Hotel Anthracite.
1. Booking Confirmation
- By making a booking, you confirm that you are authorized to do so on behalf of all individuals included in the reservation and that all parties agree to these terms.
- At least one adult aged 21 or older must occupy each reserved accommodation.
- A booking confirmation will be sent to the email address provided during the reservation process. Please review the details carefully and notify us immediately if there are any errors or discrepancies.
2. Payment Policy
- All reservations require a valid credit or debit card (Visa, Mastercard, American Express, or Discover) to secure the booking.
- For standard reservations, a deposit of one night’s room, tax, and fees will be charged at the time of booking. The remaining balance, including any additional charges incurred during your stay, must be settled at check-out.
- An additional authorization of $100 per night for incidentals will be taken at check-in.
- For reservations that are fully pre-paid and non-refundable, the entire balance will be due at the time of booking.
- Please review your reservation details carefully before booking, as the deposit policy for your specific reservation will be outlined.
- Additional costs such as meals, beverages, or other services are not included in the booking price unless explicitly stated. These must be paid prior to departure.
3. Pricing and Adjustments
- Prices are subject to change at any time for unconfirmed bookings. However, once your booking is confirmed, the price will not be altered except in the case of errors or omissions.
- If a pricing error is identified, we will notify you promptly and provide the option to either proceed with the corrected price or cancel the booking.
- Any changes to the length or dates of a reservation may result in a rate adjustment.
- If there is an increase in taxes mandated by a municipality or government, we reserve the right to adjust your reservation to reflect the updated tax rate.
4. Fees
- Amenity Fee: $10 per night plus 6% Pennsylvania Sales Tax will be added to your reservation.
- Settlers Cares Donation: $1.00 per stay.
- Cleaning Fee: $7.50 plus 6% Pennsylvania Sales Tax and 7% Local Lodging Tax per Guestroom or Suite.
- Delaware Highlands Conservancy Donation: $2.00 per stay.
- In the event these fees are missing from your reservation, they will be added at check-in or check-out.
5. Cancellation Policy
- Deposits are refundable if cancellations are made prior to the cancellation deadline.
- Cancellation policies and other details may vary by property and reservation type. Specific policies are displayed in the Room Type description or any other location that shows the i with a circle around it.
6. Special Requests
- Any special requests (e.g., dietary needs, room preferences) must be communicated in advance. While we will make every effort to accommodate such requests, they cannot be guaranteed.
7. Medical and Accessibility Needs
- If you or a member of your party has a medical condition or accessibility requirement, please inform us at the time of booking. We will do our best to accommodate your needs or advise if we are unable to do so.
8. Fraudulent or Inappropriate Activity
- We reserve the right to cancel or modify reservations if it appears that a customer has engaged in fraudulent or inappropriate activity, or if the reservation contains or results from an error, mistake, or an attempt to circumvent our policies, terms, or conditions.
9. Group Reservations
- Reservations involving more than nine (9) rooms at the same property for the same period must be made directly through the hotel. If such reservations are made through other methods, we reserve the right to cancel or impose additional requirements.
10. User Responsibilities
- You warrant that you are legally authorized to make travel reservations or purchases for yourself or on behalf of another person for whom you are authorized to act.
- You may only use this site to make legitimate reservations or purchases. Speculative, false, or fraudulent reservations, or reservations made in anticipation of demand, are strictly prohibited.
11. Liability Disclaimer
- Neither Hotel Anthracite or Settlers Hospitality nor any providers of products or services related to this site are responsible for damages arising from travel or hotel arrangements that are not processed or accepted for any reason.
- We are not responsible for communication malfunctions, failures, or difficulties, or for lost, stolen, or misdirected transmissions or messages. Additionally, we are not liable for incorrect or inaccurate entry information caused by users, technical issues, or human error.
12. Technical Errors
- The site may contain technical inaccuracies, typographical errors, or omissions, including but not limited to errors in pricing, availability, or other transaction details. We reserve the right to make corrections, changes, or cancellations to such information at any time without notice, including after a reservation has been confirmed.
13. Complaints
- If you encounter any issues during your stay, please notify the on-duty manager immediately so we can address the matter promptly. Complaints raised after departure may not receive the same level of attention.
14. Check-In and Check-Out
- Check-in time is 3:00 PM, and check-out time is 11:00 AM. Early arrivals and late departures may be accommodated upon request, subject to availability and additional charges.
15. Debit and Credit Card Policy
- A valid credit card is required at check-in. Debit cards may result in a temporary hold on funds, which can take 5-15 days to be released, depending on your financial institution. We are not responsible for overdraft fees or delays caused by these holds.
- Please note that certain card types, such as Merchant Gift Cards (Visa, MasterCard, American Express, or Discover), may not be accepted.
16. Pet Policy
- We are a dog-friendly property and only allow dogs. A nightly fee of $50 per dog applies, with an additional $10 fee for a second dog (maximum of 2 dogs per guest room).
- Not all rooms are dog-friendly. Please inquire prior to booking to ensure availability.
17. Indemnification
- You agree to indemnify and hold harmless Hotel Anthracite and its affiliates from any claims, damages, or losses arising from your use of the site or your violation of these terms.
Last Updated: April 8th 2025
This document is a general guideline and may be updated periodically. For any questions or concerns, please contact us at
570-536-6020.
